03 / COUNTERBALANCE
Garage door spring repair in Ottawa
Heavy door?
Start at the springs.
A loud bang, a visible broken spring or a door that suddenly feels much heavier are common signs of a spring problem. Stop operation and have the fault assessed.
A bang, then a door you cannot lift.
A broken torsion spring is sudden and obvious: a loud bang, a visible gap in the coil, and a door that has become far too heavy. Stop using it and leave it closed.
What we check
- Inspection of the counterbalance, cables, drums and bearings
- The failed component identified, and why it failed
- Springs matched to the door’s weight and lift
- Balance and travel set, then a safety-reverse test
- Required work kept separate from optional upgrades
Why we check the rest of the spring system
A door that has travelled unevenly is rarely just a spring. The springs work with the cables, drums and bearings. We check the related hardware too, so another worn part is not missed.
HOW IT WORKS
What to expect
Stop using the affected door.
Describe the sound, visible gap or change in lifting.
Have the counterbalance and related hardware assessed.
We explain the recommended replacement before work starts.
We’ll confirm the work, timing and price before anything starts.
OUR WORK
Spring replacement, before and after
The same door before and after the broken spring was replaced.
The photos show the installation only. Spring rating and pricing depend on the spring required for the door.
See the before & after collection ↗BEFORE YOU BOOK
Common questions
Can a snapped spring be repaired without replacement?
A broken spring requires replacement with an appropriate component. It should not be welded or spliced.
Can I open the door with one spring broken?
Do not use the opener or attempt to handle the unsupported weight. The remaining spring does not establish that the door is safe.
Should both springs be replaced?
If your door uses two springs, we check the condition of both before recommending the repair. DASMA recommends replacing both when one of an older pair fails.
Is the spring colour enough to order a replacement?
Do not rely on colour or an online visual match alone. The replacement must suit the door and its counterbalance arrangement.
Is lubrication a fix for a broken spring?
No. Lubrication cannot restore a fractured spring or correct an incorrectly matched counterbalance.
WHEN THE DECISION CHANGES
Related service options.
READY WHEN YOU ARE
NEED HELP WITH YOUR
GARAGE DOOR?
Tell us what has changed—or what you want to change.
Open daily 8 AM – 6 PM. Call (613) 317-6363 or request a quote online.